Date: 7/21/10
Who: Teatro ZinZanni
Position: CRM & Reports Coordinator
Where: Seattle
What: Teatro Zinzanni is is seeking a CRM & Reports Coordinator to become a key member of the Communications and Marketing Team.
Responsibilities: This poo\sition provides the most current and accurate picture of all ticket sales, assists the Communications Director in creating and analyzing the budget by translating budget concepts into detail and numbers into written analysis, administers revenue and marketing budgets, creates and monitors surveys, and maintains and coordinates our CRM database. This Excel-Wizard helps identify sales trends and looks for ways to strengthen patron relationships; he or she is adept at customizing and developing CRM tools. Track a campaign through different channels in terms of data, processes, skills, and deployment methods and report on the effectiveness of each channel. Uses analytics tools to measure the effectiveness of our campaigns and inform future work.
Requirements: Proficient with ShoWare and SalesForce. At least three years of previous box office sales and/or database management experience, preferably in a theatrical or fine arts environment. Advanced proficiency with Microsoft Excel, Word, and applications that support project and productivity management. Advanced proficiency with Google Analytics, Google AdWords. Ability to manage vendors and client relationships remotely; ability to multi-task, and effectively manage workflow processes. Strong organization and project management skills. Familiar with and able to use process mapping methodology. Able to identify and analyze project or system requirements.
Contact: To apply for this position please send a Cover Letter, Resume and References to [email protected].
