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9/2: FYI & Crazy Egg Co-Founder on The Three Steps To Improve Retention
September 2, 2020 @ 5:30 pm - 7:15 pm
*** We care about your health and want everyone healthy and thriving in their product roles. The recent spread and threat of COVID-19 are forcing some live event changes across the globe. Thankfully, we’ve put the wheels in motion for attendees to video-in via a webinar. ***
WEBINAR: FYI & Crazy Egg Co-Founder on The Three Steps To Improve Retention
As Product people, we’re accountable to everyone who uses our products. Our goal is to create the best possible experiences for them – retention is one of the most useful indicators that we are doing our jobs. In this session, Hiten Shah, FYI, KISSmetrics & Crazy Egg Co-Founder, discusses the three steps he uses to improve retention, and the benefits of incorporating customer obsession into your work.
About The Speaker: Hiten Shah is Co-founder & CEO of FYI. He’s been building software companies since 2005 and previously started Crazy Egg and KISSmetrics. He is well known for sharing his knowledge about building software businesses with other founders and executives. He has personally invested and advised companies such as Automattic, Buffer, Clearbit, Envoy, Front, LinkedIn and over 120 others.
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