Scala at the Sea: Mike Saffitz of Apptentive

Mike grew up in Seattle, skiing, fishing, hiking, and camping in between creating bulletin board systems and building some of the Internet’s earliest websites. He attended Pomona College, majored in Computer Science and Mathematical Economics, and still daydreams about combining the two. After college, Mike spent several years in Philadelphia at the Penn Center for Bioinformatics, where he managed “big data” infrastructure and visualization. Upon returning to Seattle, Mike joined Microsoft where he spent 5 years as the Program Manager for the Windows Phone Developer Experience, during which time he was responsible for developer engagement, application compatibility, the Windows Phone 7 Developer Tools, and the Windows Phone 7 multitasking framework.

Apptentive’s Mobile Customer Experience software empowers companies to build brands customers love by understanding their behavior and expectations. The product gives brands the opportunity to listen to, engage with, and retain their customers through intelligently timed surveys, messages, and prompts. Integrated into thousands of mobile apps, Apptentive helps companies proactively engage customer segments, track customer sentiment, boost app ratings, drive downloads, and earn loyalty. The company powers millions of customer interactions every month for companies including Buffalo Wild Wings, eBay, Intercontinental Hotels Group, Philips, Saks Fifth Avenue, and Viacom. The company is based in Seattle, Washington.

http://www.apptentive.com/about/
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