Date: 8/13/10
Who: REI
Position: Manager, eCommerce Interaction Design
Where: Kent, WA
What: At REI, we have a workplace where you can be yourself, be heard and be respected while having a job that challenges you it’s a great environment that balances hard work with time off to play. We’ve been recognized as one of Fortune Magazine’s “100 Best Places to Work” since the award’s inception and continue to grow and thrive in a challenging marketplace. The Manager of eCommerce Interaction Design contributes to REI’s success by creating and managing REI’s interaction design strategy and execution. The ideal candidate has a proven ability to lead and mentor an interaction design team in a collaborative environment, and demonstrated experience in utilizing brand messaging and strategy for innovative and revenue-driving features.
Responsibilities: Creates, defines and manages the interaction design strategy and execution for REI websites and mobile devices. Identifies and implements process improvements and design methodologies for team efficiency and effectiveness. Directs, manages and mentors the interaction design team including daily work oversight as well as career development and annual performance reviews.Works with cross divisional teams to contribute to maximizing and improving cross channel customer experiences. Manages resources and design strategy for multiple projects simultaneously from strategy planning to launch.Creates and maintains guidelines, specifications and interaction pattern libraries to ensure that all digital products have a similar design approach. Works closely with User Experience, Information Architecture, and Brand Creative to create optimal digital customer experiences. Observes and analyzes website and mobile device use and creates positive interactions based on quantitative and qualitative customer behavior and feedback.Provides guidance in best-practices for user centered interaction design.
Requirements: 5+ years experience with interaction design methodologies.3+ years building and leading teams. Extensive experience with Photoshop and Illustrator. Familiarity with one or more current web markup or scripting languages: XHTML, CSS, Javascript, AJAX. Deep understanding of interaction design methods, techniques and best practices. Demonstrated experience in leading interaction design of social media and online communities Good understanding of benefits and constraints of internet and mobile technologies. Strong understanding of internet marketing & advertising, digital engagement and related topics. Experience working via agile methodologies strongly preferred. Previous eCommerce design experience strongly preferred. Previous Mobile design experience preferred.
Contact: Apply online.
