Who: HTC
Position: Community Manager, Social Marketing
Where: Bellevue
What: HTC is one of the fastest growing companies in the mobile phone industry, a world leader in Windows Phone and Android based handsets and the #2 smartphone maker in the US. The Community Manager, Americas will be responsible for implementing and supporting Social Marketing programs across multiple countries in North and South America. Key responsibilities include the development of social media channels in support of brand campaigns and product launches, and supporting ongoing customer engagement. Keys to success will be partnering with Americas marketing team members and agencies to drive a high-level of customer engagement across all managed channels, driving positive word-of-mouth and brand preference through social media, and providing regular reporting.
Responsibilities:
• Develop and implement social marketing programs across Facebook, Twitter, YouTube and other Social Media applications
• Build and maintain a high-level of consumer engagement across our target channels that drive positive word-of-mouth for our brand and products
• Partner closely with Americas marketing and country marketing managers to support brand campaigns and local product launches
• Continuously measure the impact of social and community strategies; leverage reporting data to fine-tune and reinvent programs to deliver maximum results
• Interact with legal, escalations, technical support experts and regional management where necessary
Requirements:
The successful candidate will have:
• Bachelor’s degree in journalism, PR, communications, marketing or related field
• 5-7 years of professional experience, 2 or more of these years focused in online marketing, community development, digital communications or public relations
• Significant and documented social media experience and active participation in a wide variety of activities such as blogging, community development and forum management
• A strategic thinker with a good understanding of messaging and reputation management
• Excels at research, possesses excellent writing skills and the ability to develop editorial and technical writing
• Excellent interpersonal, communication and presentation skills
• Ability to think, plan and execute resourcefully, across multiple tasks, with minimal supervision
• Experience managing agencies
• Prior experience in the consumer electronics and mobile phone industry is a plus
• Ability to travel up to 20%
Contact: To apply please submit your resume referencing the desired position title to [email protected]
